First Appointment

During your first visit, a full medical history will be taken prior to commencing any treatment. If you are taking any medication, be sure to have the names and the dosages of the medicine that have been prescribed to you. Also if you have any reports or radiographs from your previous dentist, please bring them along to your appointment so we can have a better idea of any treatment you many have undergone previously. Please also take the opportunity to inform us if there are any dental concerns or issues that may be troubling you or that you specifically would like to have addressed.

A thorough dental cleaning will be done followed by a comprehensive dental examination. Radiographs may be taken to facilitate the diagnostic process. Following the dental examination, any conditions, such as dental decay, that require attention will be highlighted to you, and the appropriate dental treatment explained in detail.

You can download and fill out our  Patient Acquaintance Form to expedite your first visit.

Clinic Policies

Informed Consent

We only perform treatment after we have received informed consent from our patients. This entails providing a thorough and clear explanation of the recommended treatment and our reasons for recommending it. We will also let you know how long the treatment will take, how much it will cost, and what side effects you might experience. Once we have answered any questions you may have, you have the option to decline or consent to proceed with the recommended treatment.

Canceling and Rescheduling Appointments

We value our patients’ time, so we try to budget sufficient time for each procedure and do our best to stay on schedule. In turn, we ask that our patients arrive on time for their appointments.

Reminders are usually sent out the day before via phone, email or SMS. Kindly let us know at least 48 hours in advance if you need to cancel or reschedule to avoid having a no-show fee being levied.

Payment

Payment is required at the time when service is provided. We accept cash, NETS, VISA, MasterCard, American Express, PayWave and PayNow. If you have dental insurance, we can assist you in filling out your claim form for you to be reimbursed for your dental treatment. We do not submit them on your behalf nor take payment directly from your insurance carrier. It is also important that you are familiar with your dental policy and coverage since we will not have access to that information.

Emergencies

To avoid a long wait time, we ask that you call before coming in. If your emergency occurs during our office hours, please call us at +65 6634 5700 to schedule an emergency appointment. We will endeavor to see you as soon as possible. For dental emergencies outside of office hours,  you may call our emergency line at +56 6535 8833 or WhatsApp +65 9625 5700.
 
At the emergency appointment, your dentist will diagnose your condition and render the appropriate treatment to relieve your discomfort. Once you are out of discomfort, we’ll be happy to discuss further treatment that may be required.

Instructions

Implant Surgery

Wisdom Tooth Surgery

Extraction

Crowns & Bridges

Dentures

Fillings

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Opening Hours

Monday | 0900 – 1730

Tuesday | 0900 – 1730

Wednesday | 0900 – 1730

Thursday | 0900 – 1730

Friday | 0900 – 1730

Saturday | 0900 – 1230

Sunday and Public Holiday | Closed

Book Appointment

+65 6634 5700